Full Terms and Conditions

Practical and Classroom Courses 

Booking Conditions:

1. Deposit: Irish Offshore Sailing do not have a deposit system in place. A place on a course is only kept if it is accompanied by the payment in full at the time of booking. However this is fully refundable up to 30 days prior to the start date of the course, with no admin fee. For the 14 week professional yachtmaster course 60 days notice must be given.
2. Cancellation: Any course can be cancelled with a full refund up to 30 days prior to the start of the course. After this date a refund or credit value is provided only if Irish Offshore Sailing manages to fill your place on the course by somebody else. (60 days notice must be given for the Pro Yachtmaster Course)
3. Cancellation by IOS: In exceptional circumstances a course is cancelled by IOS, due to extreme weather, damage to the vessel, or insufficient demand. If a course is cancelled by Irish Offshore Sailing, an alternative date will be arranged or full course fee will be refunded whichever you prefer

4. Late Booking: All bookings must be paid for in advance of the start date of the course, no payments can be made on the day of the course.
5. No Show: Any person/s who does not attend course/s booked will not be entitled to a refund
6. Incomplete sessions: Sessions that are not completed by choice or non-attendance by a client will not be refunded.

Voucher Terms and Conditions

1. The voucher is refundable, but only within 14 days of purchasing the voucher.

2. The voucher is valid for 1 year from the date of purchase. However the number of courses run in the winter months are limited, it is the responsibility of the voucher holder to ensure that a course is booked in ample time in order for a place on a course to be available before the end of the validity of the voucher. The validity of the voucher cannot be extended as a result of late booking by a voucher holder.

3. The voucher can be used in conjunction with any of our courses, however we are unable to provide a refund for the remaining value of the voucher even if the value of the course is less than the value of the voucher. In this instance, a credit note to the remaining value of the voucher is provided.

4. Once the voucher holder chooses to redeem the voucher for a particular course, he or she must fill out a booking form and adhere to the terms and conditions of the course booking. Most notably that changes can be made to a booking (i.e for another date) up to 30 days prior to the start date of the course. Within 30 days of the start date of the course it is only possible to change a date if Irish Offshore Sailing succeed in selling that place or chartering the yacht to another customer. The closer to the start date of the course, the more difficult it is for Irish Offshore Sailing to fill the place and allow a date change.

5. No shows on a booking result in the booking being forfeit.

Day  Sailing Trip Terms and Conditions

1. No booking is secured without a minimum of a 50% deposit.

2. Dates booked can be modified or cancelled with full refund up to 30 days before the start date of the trip. After this time, the date cannot be modified and it is no longer possible to obtain a refund.
3. In exceptional circumstances IOS may postpone or cancel a booking due to excessive wind. This occurs when wind in excess of 26 knots is anticipated by the skipper for the duration of the sailing trip. If this is likely, the skipper will make the call the night before the sailing and will work with the contact to achieve a solution, either by postponing or cancelling. In the event of cancellation a full refund will be provided.
4. Bookings are not cancelled due to precipitation. High quality waterproof clothing are provided on all our vessels and are available to our clients to use at any time during the sailing trip.
5. All bookings must be paid in full 7 days prior to the start date of the sailing. Failure to pay the balance may result in the loss of the booking and deposit forfeit.
6. No shows on a booking result in the booking being forfeit.
7. While exceptionally unusual, Irish Offshore Sailing reserve the right to cancel the booking at any time due to unforseen circumstances which could make sailing unsafe. No claims shall be made against Irish Offshore Sailing for cancelling any booking.

Covid 19 Terms and Conditions

1. Any person with bookings which were cancelled as a result of the Coronavirus Pandemic is entitled to credit towards another sailing course or a refund, whichever you prefer. When you’re ready, pick another date of your choice from the courses on the drop down on that course on our site and drop us an email or send us your bank details for a refund.
2. Any courses booked after the 11th May 2020 for dates for the remainder of 2020 will run as scheduled providing government restrictions on travel are not restricted. If due to the pandemic, travel restrictions are reimposed for the time period of the course, then the course will  be cancelled and you will have the choice of rescheduling or availing of a refund.
3. If booking from overseas, please be aware of the airline travel restrictions which are in place and the government restrictions on overseas travel in terms of self isolation etc. Our normal booking conditions will be in place unless there is a change in policy from the time of booking to when the course takes place.
4. Please do not come on a course or sailing trip with us if you have any of the symptoms of Covid 19. Please call us if such an incident should occur.
5. People over the age of 70, or with any underlying medical conditions which would put them in the “at risk” category should not attend sailing courses with us until the threat of covid 19 has passed. Examples of these are Diabetes, Respitory Illnesses etc. Students should consult their GPs before making a booking if they are in any doubt.

Online Theory Course Terms and Conditions

This is a contract between Navathome and you, the student.

Terms and Conditions

Refunds and returns
Under Navathome.com and consumer protection (Distance Selling) regulations you have a statutory cooling off period of 14 business days from the day you book your course.
At any time during this period you can notify Navathome.com that you wish to cancel your contract with us and your course fees will be refunded on return of the undamaged training materials.
The course materials must be returned in an “as new” condition and the postage paid.
Should a refund be requested the access to the online course material is terminated immediately.
You will not be able to claim a full refund if the course material has been damaged or if you have no proof of purchase.
Navathome reserves the right to deduct for the net cost of any missing or damaged course materials and postage.

Payments
Payments for course fees are due, in full, at the time of enrolment.
Payment can be made by bank transfer, online. by telephone or by cheque in GBP, drawn on a UK bank.
In the case of payment by cheque we reserve the right to allow the cheque to clear before dispatching your student pack.
Once payment has been made and confirmed, students will be sent the student pack and be supplied with the log in information to access the online course. Your course access period starts from the date the payment is received and you are logged into the system.
Local taxes and import duties on student packs are not included and may be added by local customs for deliveries outside of the UK.

Student Packs: Postage
The student pack will be sent on either the same day or the next working day and delivery to the UK and some European countries is included in the course price.
Additional fees may be applied to addresses outside of these areas for courier delivery.
All packs, whether send via Royal Mail or by courier, are sent with tracking information and should be signed for.
Navathome will not be held responsible for any duty or expenses incurred in the country of delivery.
Recipients must be available to receive their packs or make arrangements for packs to be delivered to a care of address. Navathome will not accept responsibility for packs lost because the recipient was not available to receive them.

Student Packs: Packs sent to ‘Care Of’ addresses.
Navathome will not be held responsible for pack sent to ‘care of’ addresses of any type including business, marinas, relatives etc.
Replacement packs for those lost after delivery will be at the sole expenses of the purchaser including postage and handling fees.

Student Packs: Pack contents.
Pack contents must be checked on arrival. A list of the contents is given in your course information available from your main menu page.
No replacements for breakages or missing items will be made after the fourteen day returns period.

Course expiry
There is an initial access period of 6 months which is plenty of time to complete any of the courses offered.
Your access can be extended at any time for up to two years after your access runs out for an admin fee of £30.
Access lapses completely and your log in is deleted if your course has run out and you have not extended within two years of your course access expiry date.

Once you have completed the coursework and passed the assessment, your course is completed and you course access is terminated. You can request access to the revision course at this time.

Internet access
You must have access to the internet and email to complete the course.

Users
The course must be completed by you, the student, only and cannot be shared.  The course is not transferable and access is for the applicant only.

Compatibility
Please check that the free trial runs on your device before booking.
The courses do not use a platform so work on most devices including ipad, Iphone, PC, Mac, Android etc.
There some issues with the free chart plotter simulator provided by the RYA. It works on PC and Mac but not on mobile devices. It is not essential to the courses so it can be worked around if you do not have access the PC based units.

Pre course knowledge
You should be at the correct level for the course being taken. No previous experience is required to take the Day Skipper theory course, Day skipper theory is required for the Coastal Skipper/Yachtmaster Offshore theory and Coastal/ Skipper / Yachtmaster Offshore theory is required before taking the RYA Yachtmaster Ocean theory course.
Navathome reserves the right to change Coastal Skipper / Yachtmaster Offshore theory course to a Day Skipper theory course if you are not at the required level or cannot produce a copy of your Day Skipper theory certificate.
Navathome reserves the right to change a course from Coastal Skipper / Yachtmaster Offshore theory course to Day Skipper theory if it becomes apparent that you do not have the required pre course knowledge or do not hold a current Day Skipper theory certificate.
If you have completed the Day skipper practical course but not the Day Skipper theory course then you need to complete the fastrack to Coastal Skipper / Yachtmaster Offshore course.

Student obligations
Your booking is accepted on the basis that you have assessed the given information on pre course requirements and have booked the correct course for your current level of knowledge and experience. To complete the course and prepare for the assessment you will need to work through all of the coursework.  If your instructor requests additional study or revision you will need to complete it as requested to complete the course.

What we provide
We will provide online back up and land line telephone backup as required by each student and every endeavor will be made to help you achieve your aims. You will be supported by fully qualified RYA instructors for the duration of your course.
Certificates are issued in line with the RYA guidelines. Should your instructor decide that you have not reached the required standard after completing the coursework and the assessment they will work with you to determine the course of action required to develop the skills and knowledge required.
We will not disclose information about students unless we are legally obliged to do so or a student has agreed in writing in advance.
By enrolling you confirm that we may hold necessary business information about you including your name, address, course booking, payment and course record. No credit card information is held by Navathome.
Any contract between you and us shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute.
All dealings, correspondence and contact between us and you shall be made or conducted in the English language.
Every effort has been made to ensure the accuracy of course information. However, we cannot accept any liability for errors, omissions or inaccuracies in the course content.
We continuously improve the course content and we do welcome any feedback from students which improve the quality of the course.
All online material has been written and is under copyright to Navathome.com Ltd/
No part of the online documents can be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, (electronic, mechanical, photocopying, recording or otherwise) or for any purpose, without the express written permission of Vic and Lyn Punch. Course material should be treated as for any copyrighted material.
Navathome has a zero tolerance policy and reserves the right to remove students from their course.
Should you feel that the course or the instructors has not met your expectations at any point, please make it known to your instructors as soon as possible so that Navathome can have the opportunity to rectify the problem.

Data protection.
Please note that Navathome does not store or have access to any of your credit card information. This is all managed securely by WorldPay or Paypal depending on your choice of payment.

How and why we hold your personal information:
Use of www.navathome.com is open to those completing Navathome online courses provided by Navathome. This website is encrypted and maintained on a secure server and your personal details will not be used for any other purpose than completing your online course.

In order to take a course you will be asked for your name, email, telephone number and address. Your name and email address are used for the purposes of recording any grades or certificates achieved and to make contact with you and your telephone number and postal address for delivery of your course material.

Management of your course and any instructional support that you may need is provided by your RYA instructor working on behalf of Navathome. Access to the course and support is provided for an initial period of 6 months and this may be extended should you choose to extend your study period. To allow this to happen your instructor has personal contact information and has visibility of your progress and achievements in the course admin.

On completion of your course, your name and email will be retained on the Navathome database for the purpose of recording details of the course and any certification gained as a result of it. Please note that your instructor may retain personal information for the purpose of providing additional services to you not associated with the Navathome online course.

Cookies:
A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this happen. When you log out or close the browser this cookie is destroyed.

Length of access:
The initial period of access for a Navathome course is 6 months and this may be extended for a further 6 months for a period of up to 2 years from your expiry date. Your name and email is retained on this data base for the purpose of using the course when your current access is active or for a record of any course completion or certification when you have completed the course or your course access has expired.

Requesting removal of your personal data:
If you would like your personal data removed from www.navathome.com prior to the end of your access period or at any time before you have completed your course, you can request it by email. Please contact info@navathome.com giving your name and email address and the course you would like to delete. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.

If you would like details of your online course removing from the Navathome database when you have completed the course, please email your request to info@navathome.com giving your name and email address. Please note that removal of course details from the Navathome database, means that any certification gained as a result of this course will not be verifiable by Navathome, nor would Navathome be able to help with a replacement certificate.

Contact regarding your course:
Contact will normally be made by your RYA instructor. However, occasionally Navathome may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from Navathome as a result of holding an account on the Navathome database.

If you have any questions about how we look after your personal information please contact us by email at info@navathome.com.

RYA Essential Navigation theory course, CEVNI and PPR
To enable access to your RYA interactive online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org.
This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.

Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.

Instructional support will be provided by Navathome.com for a period of 6 months from the date of your course booking.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA’s central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org.

Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.

Course information
While Navathome will endeavour to ensure the correct functionality of courses across the most commonly used devices and web browsers, as such technologies evolve continuously, access cannot be guaranteed.
Course content is devised in good faith from RYA course material and is accurate at the time of publication. While the RYA and Navathome endeavours to ensure that content is reviewed regularly and appropriate changes are made to ensure that content is correct and up to date, it cannot be held responsible for errors.
Copyright of the courses offered through this site belongs to Navathome.com.

Unacceptable use of the site.
You must use the site and the information available from the site responsibly.

By booking onto an online theory course, students are agreeing to the terms and conditions.

  DATA PROTECTION: The school will not pass or sell on any of your personal details to any third party with the exception of the Royal Yachting Association for the purposes of certification registration only. By making a booking with the school you will be added to our mailing list to receive latest news and offers, you will have the opportunity to opt out if you wish via these mailings. The School will hold your personal details on a secure server in order to keep information regarding your past and future bookings.

Irish Offshore Sailing Equality Policy

Irish Offshore Sailing aim to ensure that no employee, consumer, or stakeholder experiences less favourable treatment on the grounds of gender, marital or family status, sexual orientation, religious belief, age, disability, race or membership of the Travelling Community, in terms of recruitment, employment or accessing the Authority’s services. Equality of opportunity is an integral part of the Authority’s overall policy and relies on the contribution of management and staff in ensuring the overall effectiveness of the application of the policy. While equal opportunities are formally assigned as an integral part of the responsibility of management, all staff are encouraged to promote equality for all in the workplace.

STATEMENT OF COMMITMENT

This policy seeks to ensure that the Authority and the services provided:

• Is free from discrimination, sexual harassment, harassment or victimisation;

• Accommodates diversity across the nine grounds covered by the equality legislation and meets the needs that are specific to particular groups of customers;

• Makes reasonable accommodation for customers with disabilities; and

• Seeks to benefit all customers from across the nine grounds by promoting equality and implementing positive action where necessary. The 9 equality grounds detailed under the Employment Equality legislation are as follows:

• Gender: a man, a woman or transgender person;

• Civil Status: covering a person who is single, married, separated, divorced or widowed, in a civil partnership or previously in a civil partnership;

• Family Status: covering a person who is pregnant, a parent of a person under 18 or the resident primary carer or a parent of a person with a disability;

• Sexual Orientation: a person’s sexual orientation including gay, lesbian, bisexual and heterosexual ;

• Religion: Covering different religious belief, background or none;

• Age: a person’s age, this does not apply to a person aged under 16;

• Disability: Covering people with physical, intellectual, learning, cognitive or emotional disabilities and a range of medical conditions;

• Race: Encompassing race, skin colour, nationality or ethnic origin; and

• Traveller Community: recognised as an ethnic group.

Irish Offshore Sailing aims to ensure that no individual or group is directly or indirectly discriminated against for any reason with regard to employment or accessing its services.

Irish Offshore Sailing’s Equality and Diversity Policy will work to ensure that everyone who interacts with the Authority is:

• Treated fairly and without discrimination throughout their dealings with the Authority;

• Treated equally in a healthy and safe environment free from hazards; and

• Treated with dignity and respect in a fair and consistent manner in an environment where inappropriate behaviour is not acceptable.